House rules

DEAR GUESTS!

 

Please keep in mind:

 

HOTEL CHECK-IN STARTS FROM  15.00

 

CHECK-OUT is 12.00 LATEST.

Late check-out is possible by prior arrangement. Late check-out is until 14:00. Additional charge 10 €

 

All guests who are not registered as guests of the hotel must leave by 22:00 or check in as a guest.

Up to two people can be in a hotel room at a time in addition to registered guests.

If an additional person is staying, a surcharge of € 10-15 per person will apply.

 

Hotels nights peace starts at 23.00 up to 6.00 in the morning.
For violation of the night peace, the contractual penalty is 25 to 100 euros for each challenge, depending on the level of violation. Night rest means disturbing other persons by sound, light, mechanical, electronic and similar means.

 

Our prices do not include breakfast or temporary cleaning. Please select these services when booking.

BREAKFAST IS SERVED AT Arensburgs restaurant Muusa.

Monday – Friday 7:00 – 10:00

Saturday – Sunday  8:00 – 11:00

 

There is a shared kitchen next to the hotel’s lounge, where you can prepare your own meals.

 

The hotel’s tap water is clean and suitable for drinking.

 

THE HOTEL FOLLOWS THE PRINCIPLE OF A SMOKE-FREE HOTEL.

SMOKING IN THE ROOMS IS STRICTLY PROHIBITED AND PUNISHED BY A FINE OF 75 EUROS.

IN CASE OF BREAKDOWN/BREACH OF HOTEL EQUIPMENT, A MONEY CLAIM APPLIES from 10 € to 500 € ACCORDING TO THE VALUE OF THE ITEM.

 

IN CASE OF ANY MALFUNCTIONS IN THE HOTEL PLEASE REPORT TO THE HOTEL STAFF +372 5598 3353

 

IN CASE OF FIRE REPORT IMMEDIATELY ON TELEPHONE 112 AND SEARCH FOR THE FIRST EXIT.

 

HOTEL HOSTESS  +372 5598 3353

 

ARENSBURG LOUNGE MUUSA +3724524707

 

ARENSBURG RESTAURANT +3724524728

 

PARKING & ELECTRIC CAR CHARGER

The hotel has 6 secure parking spaces with video surveillance. The hotel is not responsible for cars left in the car park and their contents. The hotel car park is accessible from the church side next to the hotel.

For electric cars, a Porcsche Destination Charging charger with a Type2 plug can be used in the car park of the Arensburg Hotel, 15 Lossi Street.

Parking and charging for electric cars is free for our customers.

 

SECURITY

There is video surveillance throughout the hotel.

The hotel can be accessed at any time with the personal code sent during booking.

 

CHILDREN

Persons under the age of 18 may only stay with a parent and use the hotel’s services. Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian’s room, using existing bedding

 

A children’s playroom is located at the main entrance, in the lounge. For safety reasons, we ask that children be left unattended.

 

PETS

Well-behaved favorites are welcome at our hotel! When booking, please inform the hotel of your pet. Accommodation with a pet is only possible by special agreement. A one-time surcharge of € 10 and additional rules apply to the pet owner in accordance with the laws governing animal husbandry, and the owner is responsible for any damage (both material and health) caused by the pet.

 

INTERNET

NOSPA Wi-Fi is free on site and in all rooms. The Wi-Fi password will be sent with the door code.